Frequently Asked Questions
Everything you need to know about our premium products and services.
What materials are used in your pre-rolled cones?
Our cones are crafted from ultra-thin, sustainably sourced papers including natural hemp, unbleached brown, and classic white fibers to ensure a clean, slow burn.
How long does shipping take for bulk orders?
Standard domestic orders are processed within 1-2 business days. Bulk and custom orders typically arrive within 5-7 business days depending on your location.
Do you offer wholesale pricing for businesses?
Yes, we provide tiered wholesale pricing for dispensaries and distributors. Please contact our sales team or create a wholesale account to view bulk discounts.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. Due to the nature of our products, we cannot accept returns on items where the original seal has been broken.
Are your products compatible with automated filling machines?
Absolutely. Our cones are manufactured to industry-standard specifications, ensuring seamless compatibility with most commercial knockboxes and filling machines.
Can I customize the cones with my own branding?
Yes, we offer custom branding options for crutches and packaging. Minimum order quantities apply for all custom print projects.